Privacy Policy

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PRIVACY POLICY

RESPECTING YOUR PRIVACY

Good Choice 4U Pty Limited ABN 60657098425 and its related entities (“”Good Choice 4U””) take their obligations under the Privacy Act, 1988 (Cth) including related legislation (“”Act””) and the Australian Privacy Principles (“”APPs””) seriously. Good Choice 4U respects the right to privacy of its customers, suppliers, contractors, agents, and others with whom it deals (“”You/Your””) and understands the need to protect Your personal information.

Good Choice 4U is bound by the APPs and other laws and codes relating to personal information.

This Policy does not apply to information held by Good Choice 4U about its employees, contractors, and agents.

OUR PRIVACY POLICY

This Policy sets out how Good Choice 4U manages Your personal information. It also describes, in general terms, the types of personal information Good Choice 4U holds, for what purpose, and how that information is collected, used, stored, and disclosed. This Policy applies to all Your dealings with Good Choice 4U, whether through our stores, systems, warehouses, or websites.

By using any of Our services or ordering Our Goods, You consent to Good Choice 4U collecting and using your personal information in accordance with this Policy.

COLLECTING YOUR PERSONAL INFORMATION

We collect Your personal information directly and indirectly from You and, in some cases, from third parties.

As a large retailer of consumer goods and services, personal information collected and maintained by Good Choice 4U generally includes:

  • Personal details required to identify You such as name, address, driver’s license, date of birth, and place of birth information.
  • Contact details including phone number, fax number, and email address.
  • Credit card, financial institution, and cheque information.
  • Credit history including reports from credit reporting agencies.
  • Business details such as company name, size, and business type.
  • Unique identifiers such as user name, account number, password, IP address, domain name, server address, ISP information.
  • Photograph and video images (which may include an image of You) taken in Our premises or when goods are collected by or delivered to You or services provided by Us.

This personal information is collected for the purpose of Good Choice 4U’s dealings with its customers, performing creditworthiness checks in accordance with Good Choice 4U’s credit policies, and marketing Good Choice 4U’s goods and services.

Good Choice 4U does not collect information about a customer’s racial or ethnic background, political views or persuasions, membership of any political, professional, or trade association, trade union membership, religious belief or affiliation, philosophical belief, sexual preference or practice, criminal record, or health information.

USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

Your personal information, as collected or otherwise disclosed to Us, is used by Good Choice 4U for the primary purpose of supplying You with Our goods and services. Good Choice 4U may also use Your personal information it collects for ancillary purposes such as:

  • Managing Our relationship with You.
  • Marketing our goods and services including by email and SMS (short message service) and providing advice and information in relation to those goods and services.
  • Managing Your order.
  • Payment processing including refunds and exchanges.
  • Dealing with any request, enquiry, complaint, or claim You may have.
  • Locating and identifying You in respect of Your order or prospective purchase of Our goods and services.
  • Notifying you of activity or inactivity in relation to Your account with Us.
  • Communicating with You via our website interactive pages, Your telephone, email, or SMS.
  • Administering memberships, subscriptions, promotions, gift cards, bonus cards, and other Good Choice 4U offerings.
  • Complying with our obligations under agreements with third parties including as an authorized dealer or agent.
  • The security of Our stores, systems, staff, customers, and invitees.
  • The detection, monitoring, and prevention of crime.
  • Improving Our goods and services to better meet Your needs, including through customer reviews and surveys.
  • Training of Our staff.

Good Choice 4U may also use personal information collected for the purpose of marketing goods and services, understanding Your requirements, training of Our staff, and managing complaints or disputes. If You do not wish to receive direct marketing material, You may elect to “”opt-out”” by clicking on the link appearing on the marketing material or by notifying Good Choice 4U’s privacy officer by email at privacy@gdchoice4u.com.au or telephone on 02 8230 9888 that you do not wish to receive marketing material.

Subject to the terms of this Policy, Good Choice 4U undertakes to You that it will not use or disclose Your personal information unless such use or disclosure is authorized by You or in accordance with this Policy. Some examples of where such use or disclosure of Your personal information would be authorized are:

  • As required or authorized by law.
  • As necessary to prevent a threat to life, health, or safety.
  • As necessary to investigate suspected unlawful activity, to prevent or detect criminal activity or improper conduct.
  • As reasonably necessary for the preparation or conduct of court proceedings.
  • Where You have consented, either expressly or implicitly, to the disclosure of information about You.

Legislation under which Good Choice 4U may be authorized or required to collect Your personal information includes the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, Personal Property Securities Act 2009, Corporations Act 2001, Australian Securities and Investments Commission Act 2001, Income Tax Assessment Act 1997, Income Tax Assessment Act 1936, Tax Administration Act 1953, A New Tax System (Goods and Services Tax) Act 1999, Autonomous Sanctions Act 2011, and associated regulations and rules.

Your personal information may also be disclosed to or collected from:

  • Customer, product, business, and research organizations
  • Data partners, analytic consultants, and data warehouses.
  • Social media networks where people create, share, or exchange information.
  • Publicly available sources.
  • Clubs, associations, member loyalty, or reward programs.
  • Third parties Good Choice 4U has engaged to provide financial, accounting, administrative, advertising, marketing, internet communication, analytical, and technology services (“”Agents””).

Whilst personal information may be provided to Agents to enable them to perform their tasks, such information remains the property of Good Choice 4U. By accepting the terms of this Policy, You consent to the disclosure of Your personal information by Good Choice 4U in accordance with this Policy.

WEBSITE INTERNET TRACKING TECHNOLOGY & SECURITY

Good Choice 4U uses cookies and other tracking technologies on its websites. Good Choice 4U may also partner with third-party advertising networks to either display advertising on Good Choice 4U’s website or manage Good Choice 4U’s advertising on other sites. Good Choice 4U and its partners may use cookies, tracking technologies, widgets, and electronic images known as web beacons (sometimes called single-pixel gifs) to collect information that does not contain personal information about You, such as Your browsing activities on Good Choice 4U’s website and other websites, in order to provide targeted marketing based on Your interests. If You do not wish to have information collected through the use of cookies, We recommend that You disable cookies in your browser. There are also web services available if You wish to control what information is collected about You, such as Google’s Ads Preferences Manager.

Good Choice 4U’s website may include links to other websites with different privacy practices. If you submit personal information to any of those sites, your personal information will be governed by their privacy terms. We encourage you to carefully read the privacy terms of each website you visit.

Good Choice 4U’s website includes widgets, which are interactive mini-programs that provide specific services from other organizations, such as displaying news, opinions, or music. Personal information, including your email address, may be collected through a widget. The information collected by the widget is governed by the privacy terms of the organization that created it.

Good Choice 4U’s websites may offer publicly accessible blogs or community forums. Please be aware that any information you provide in these forums may be read, collected, and used by others who access them. Good Choice 4U will not be responsible for the use of your information by others.

We may use tracking technologies to monitor your online activity and generate notifications to you, including by email or SMS.

OVERSEAS DISCLOSURE

Good Choice 4U may use agents located outside Australia, including in the United Kingdom and United States of America (“”Overseas Recipient””). Before disclosing personal information to an Overseas Recipient, Good Choice 4U will take reasonable steps to ensure that the Overseas Recipient will not breach the Australian Privacy Principles (APPs) regarding personal information provided by Good Choice 4U. Good Choice 4U will only disclose personal information to Overseas Recipients in accordance with this Policy, subject to the APPs. By using our services, you consent to such disclosure.

PERSONAL INFORMATION SECURITY

Good Choice 4U takes reasonable precautions to keep personal information about its customers secure and minimize the likelihood of loss, misuse, unauthorized access, modification, disclosure, or alteration of such information.

USE OF GOVERNMENT IDENTIFIERS

In certain circumstances, Good Choice 4U may be required to collect government identifiers from you, such as your tax file number or Medicare, health, or pension card number. Good Choice 4U will only use or disclose this information as required or authorized by law.

DESTRUCTION OF PERSONAL INFORMATION

Good Choice 4U takes all reasonable steps to ensure that personal information about its customers is destroyed when it is no longer required.

ACCESS TO YOUR PERSONAL INFORMATION

Good Choice 4U will provide you with access to the personal information it holds about you, subject to certain exceptions allowed by law. Your right to access your personal information may be affected by factors such as commercial sensitivity, threats to life or health, unreasonable impact on the privacy of others, unlawfulness, prejudicing enforcement activities, frivolous or vexatious requests, legal disputes, and legal requirements. If Good Choice 4U denies you access to your personal information, an explanation will be provided. While most requests for information will be provided free of charge, Good Choice 4U may charge a fee to cover reasonable retrieval and supply costs.

STORAGE OF PERSONAL INFORMATION

Good Choice 4U stores your personal information on its systems and with its agents. Good Choice 4U has implemented appropriate measures to minimize the risk of loss, misuse, unauthorized access, interference, modification, or unauthorized disclosure of your personal information. When personal information is no longer required, it will be appropriately destroyed or de-identified. While we take utmost care with your personal information, we cannot guarantee its absolute security when stored or transmitted using our systems.

OPT-OUT OF MARKETING MATERIALS

Good Choice 4U respects your choice to opt-out of direct marketing communications. If you do not wish to receive direct marketing from Good Choice 4U, please contact our privacy officer by email at privacy@gdchoice4u.com.au or by telephone at 02 8310 9499 and indicate the specific marketing or promotional materials you do not wish to receive.

MAINTAINING YOUR PERSONAL INFORMATION

Good Choice 4U aims to ensure that all personal information held about you is collected and used in accordance with this Policy. From time to time, we may contact you to verify the accuracy and completeness of your personal information. If you believe the personal information we hold about you is inaccurate, incomplete, misleading, or requires updating, please contact Good Choice 4U, and we will take steps to correct it.

MORE INFORMATION ABOUT YOUR PRIVACY RIGHTS

More information about your privacy rights, the Australian Privacy Principles, or the Privacy Act can be found on the Federal Privacy Commissioner’s website at www.privacy.gov.au.

RESOLVING YOUR PRIVACY CONCERNS

If you have any questions or concerns about Good Choice 4U’s privacy practices or wish to make a complaint about how your personal information is managed, please contact Good Choice 4U’s Privacy Officer by email at privacy@gdchoice4u.com.au or by telephone at 02 8310 9499. We will handle any privacy complaints in accordance with this Policy and respond to them as soon as possible.

CHANGES TO THIS POLICY

Good Choice 4U reserves the right to make changes to this Policy. Any changes will be published on Good Choice 4U’s website. We encourage you to periodically review this Policy for the latest information on our privacy practices.

CONTACTING Good Choice 4U

To review and update your personal information or obtain a copy of this Policy, please contact Good Choice 4U’s Privacy Officer by email at privacy@gdchoice4u.com.au or by telephone at 02 8310 9499. This Policy can also be found on Good Choice 4U’s website at www.gdchoice4u.com.

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